Connect

We all want to connect with our customers and prospects and SiteCM makes it easy. Whether you are promoting a product, service, or community, engaging members of an organization, or educating the public on an important topic, SiteCM can help you manage your web site and web strategy.

Customer Service

You need to be there when your customers want you. Your web site is a 24/7/365 customer service channel that can take some of the burden off of your staff by allowing your customers to get the answers they need when they need them without ever picking up a phone. Whether it is product specifications, locations, hours, policies, or warranty information, your web site can keep it at their finger tips

Forms

Forms are great because they make sure you get all the information you need when connecting with your customers. The SiteCM Feedback Form wizard walks you through setting up questions, response types and whether the questions are mandatory.
Once the form is submitted you can decide who gets it and what happens once the form is submitted including sending a personalized confirmation message to the customer.
Our customers have used Forms for everything from contests and surveys, to job applications, and event registrations. What do you have in mind?

Newsletters

Connect with your customers using the fully integrated Newsletter manager in SiteCM. Emails are sent from your site, match your design and use the same familiar tools you use to manage your web pages. Nothing could be easier. Whether your list is 100 or 10,000 the SiteCM Newsletter Manager makes it easier to stay in touch

Calendar

Make it easier for your site visitors to see what you have planned with the Calendar control. Whether it is in store events, trade show visits, workshops, or seminars the SiteCM Calendar control lets you schedule and promote your events.

News with RSS

Not everyone will come back to your site to check your news regularly but they can subscribe to an RSS feed of your latest news so they can stay up to date.

Find & be found

The most comprehensive web site in the world is no use if your customers cannot find the information they need. SiteCM includes a powerful site search and site map that is always up to date.

SiteCM is also very search engine friendly allowing you to manage your page titles, urls, and meta data to your best advantage.